Cookie Policy Overview
Cookies and similar technologies are used on sorentiva.com to improve quality of service, personalize content, support analytics, and ensure secure platform functionality. Please review this policy for usage details.
What Are Cookies?
Cookies are small data files stored by your browser when you visit a website. They help recognize repeat users, track usage, and support site features. Some cookies are temporary; others persist for future sessions.
Types of Cookies We Set
Cookies serve several roles on our platform, including essential operation, analytics, personalization, and functionality.
Essential Cookies
Stored to authenticate users, maintain sessions, and ensure core platform security. Essential cookies cannot be disabled via settings.
Stored for active session duration
Functional Cookies
Enable memory of user choices, interface customization, and selected preferences to streamline your experience.
Stored up to 12 months
Analytics Cookies
Used to collect non-personally identifiable data about interaction patterns, feature usage, and area popularity.
Kept up to 24 months
Marketing Cookies
Used in select cases to present platform news or updates relevant to your use, and never sold to third parties.
Kept for up to 12 months
How and Why Cookies Are Used
Our use of cookies improves quality, personalization, and feature adequacy. Details include:
- Simplifying platform login, account access, or service recovery after disconnection.
- Analyzing usage patterns to recognize popular or underused features.
- Preserving settings for notification, theme, or interface customization.
- Supporting fraud protection and maintaining platform integrity.
Your Cookie Choices and Rights
You can manage or reject certain cookies within browser settings or select privacy tools. Review your options and rights below.
European GDPR Rights
If based in Europe, you benefit from specific cookie rights, such as:
- Right to know what cookies are stored
- Right to erase or object to cookie storage
- Right to data portability where required
California CCPA Rights
California residents may exercise additional controls regarding cookie use and personal data collection.
- Right to request categories of collected data
- Right to opt out of data sale or sharing
- Right to access and delete certain data
Brazilian LGPD Rights
Brazilian law provides distinct rights for cookie and data management, such as:
- Right to access and correct data
- Right to request data deletion
- Right to object to processing for direct marketing
Managing Cookie Preferences
Cookie control is available through browser configuration or platform setting tools. Instructions and assistance are provided below.
Change Cookies via Browser
To adjust cookies, refer to these common browser procedures:
- Locate the Privacy menu or similar option in browser settings.
- Select cookies to block, accept, or erase individually or by type.
- Confirm any changes and refresh your browser for updates to take effect.
Important: Disabling cookies may limit access to certain features or reduce platform security.
About Third-Party Cookies
sorentiva.com may partner with third-party service providers who may place cookies for analytics or operational support. Their policies apply to their cookie practices. We do not endorse nor control third-party cookies.
Contact for Policy Questions
Have questions about our Cookie Policy or prefer assistance controlling your preferences? Contact the Sorentiva team below.
Email contact: content@sorentiva.com
Phone: +1-359-034-3541
Address: 240 Richmond Street West, Toronto, ON M5V 1V6 Canada
Cookie Policy Changes
Periodic updates to cookie and privacy practices are made. All changes are effective once posted on this page. Significant changes will be highlighted where possible.
Last reviewed: January 12, 2026