Terms and Conditions of Use

These terms set out your rights and obligations when using Sorentiva’s automated AI-powered trade insight platform. You indicate your understanding and agreement by accessing or using our services. Please read each section carefully.

Last modified January 22, 2026

Acceptance of Terms

By using this website or any offered features, you agree to comply with these terms and any incorporated policies. If you do not agree to these conditions, do not use the platform. We reserve the right to revise terms as needed to reflect material changes or legal requirements. Continued use after updates constitutes acceptance of changes.

Key Definitions

The following definitions clarify terms used across this document for your reference.

  • ‘Platform’ refers to the Sorentiva website, digital tools, and related automated AI services offered to users.
  • ‘User’ means any individual or entity accessing the platform’s content, features, or services for informational purposes.
  • ‘Content’ is all material, data, notifications, or information presented via the platform, whether generated by Sorentiva or external sources.
  • ‘Policies’ refers to Privacy, Cookie, and Disclaimer statements applicable to use.

Permitted Platform Use

You may access the platform for lawful, personal, or organizational informational use. Commercial exploitation or unauthorized use of analytics or recommendations is strictly prohibited.

Eligibility

Our platform may only be accessed by individuals 18 years or older with legal capacity under Canadian law. Use in restricted jurisdictions may be limited without notice.

Underage use is not permitted.

User Responsibilities

By accessing our platform, you commit to lawful, ethical, and responsible usage, avoiding misuse or attempted circumvention of security protocols.

  • Protect personal login credentials and prevent unauthorized access.
  • Ensure any personal data shared is accurate and up to date.
  • Refrain from reverse-engineering or copying automated algorithms.
  • Promptly report platform issues or vulnerabilities to Sorentiva.

Prohibited Activities

Certain activities are strictly forbidden to maintain safety, legality, and system integrity.

  • Publishing harmful, discriminatory, or unlawful content using the platform.
  • Attempting unauthorized access or disruption of platform systems.
  • Sharing proprietary tools or algorithms with external parties.
  • Using recommendations for prohibited or speculative purposes.
  • Engaging in fraud, deceit, or false representation.

Intellectual Property

Platform content, AI modules, logos, and all related intellectual property rights belong to Sorentiva or its licensors. Except as expressly permitted, unauthorized reproduction, modification, or distribution of platform materials is prohibited.

Submission of User Content

By submitting content, you grant Sorentiva the right to use, process, and display it as part of the service. Please do not share confidential or sensitive material through interactive features.

User Responsibilities and Rights:

You may access or request the removal of your own contributions. Sorentiva verifies all removal requests per legal and operational requirements.

Privacy and Data Security

Our handling of your information aligns with Sorentiva’s Privacy Policy. Your data are safeguarded according to Canadian law and industry best practices, with dedicated security controls and transparent practices. Review our Privacy Policy for more details. See Privacy Policy

Website Disclaimer

Read the Disclaimer for limitations of liability and responsibility when relying on recommendations or data presented by the platform.

Important Notice:

Sorentiva is not responsible for financial loss, errors, or omissions resulting from use of the platform. Results may vary and independent judgment is essential.

Limitation of Liability

Sorentiva will not be liable for indirect or consequential damages, or outcomes from reliance on platform insights. Use is at your own risk.

Indemnification

You agree to defend and indemnify Sorentiva against claims arising from improper or unlawful use or submission of data.

Resolving Disputes

If a dispute arises, parties agree to first attempt informal resolution. Further procedures are specified below.

Arbitration

Any unresolved dispute may proceed to binding arbitration under Canadian legal frameworks. Other legal rights remain unaffected.

Arbitration is subject to statutes and may involve relevant authorities as required.

Alternative Dispute Options

Where applicable, users may pursue online dispute resolution or regulatory mediation for consumer matters.

Contact for ODR mediation: Contact for ODR mediation

Applicable Law Statement

Canadian federal and provincial law governs this agreement and any related proceedings.

Termination

Sorentiva reserves the right to suspend or end access for violations or regulatory requirements. Accounts may be terminated after notice.

Amendments

Terms are updated as needed. Continued platform use after changes signifies your acceptance of all revisions.

Severability

If any term is unenforceable, remaining provisions remain effective to the fullest extent allowed by law.

Entire Agreement Overview

These terms, with referenced policies, represent the entire agreement between users and Sorentiva about platform use.

Contact and Support

For questions or requests regarding these terms, please contact Sorentiva.

Email contact: content@sorentiva.com

Phone: +1-359-034-3541

Address: 240 Richmond Street West, Toronto, ON M5V 1V6 Canada

Effective as of: January 22, 2026

Version: 1.0